Frequently Asked Questions
Hotel Policies
What time is check-in at AKA Rittenhouse Square? Is early check-in possible?
Check in at Rittenhouse Square is at 3pm. Early check in is based on availability. If you wish to check in before 11am and we can accommodate, there is a $100 fee.
What time is checkout at AKA Rittenhouse Square? Is late checkout possible?
Check out at Rittenhouse Square is at 11am. Late check out is based on availability. If you wish to check out after 1pm it is half a days rate, after 4pm is it a full days rate.
Is there an age minimum for check-in?
The minimum age to check in at Rittenhouse Square is 21.
What is AKA Rittenhouse Square's cancellation policy?
The cancellation policy at Rittenhouse Square depends on length of stay. If you are a daily guest, the cancellation is 24 hours in advance. If you are a weekly guest, the cancellation is 7 days in advance. If you are a monthly guest, the cancellation is 15 days in advance.
Are pets welcome at AKA Rittenhouse Square? Is there a fee? What facilities and services are available for pets?
Pets are welcome at Rittenhouse. There is a $100 nonrefundable per pet fee if you are a daily or a weekly guest and a $500 nonrefundable per pet fee if you are a monthly guest. We do not have any special services for our pets at this time.
Is smoking allowed at AKA Rittenhouse Square?
Smoking is not allowed in the building, but there are designated smoking areas outside.
Facilities & Services
Does AKA Rittenhouse Square offer parking?
There are three parking garages in close proximity to our property. Please contact the garages directly for current rates. AKA Rittenhouse Square does not own or operate these parking garages, and is not liable for any damages to your vehicle:
Valet Parking
InterPark - 1728 Sansom Street (1 minute walk) - 215.642.2628
1800 Market Street (4 minute walk) - 215.567-6326
Self Parking
Parkway - 1845 Walnut Street (1 minute walk) - 267.606.4071
Is public transportation accessible from AKA Rittenhouse Square?
There are many public transportation options near AKA Rittenhouse Square, including several bus lines and trollies near by. We are within walking distance to Suburban Station and 30th st.
Are children welcome at AKA Rittenhouse Square? What facilities and services are available for children?
Children are always welcome at AKA Rittenhouse Square and most love to watch movies in our cinema when they stay with us!
Can I receive mail and packages at AKA Rittenhouse Square?
We gladly accept mail and packages on behalf of our guests. Please speak to the Front Desk for more information.