AKA FAQ

AKA properties are located in world-class metropolitan areas including New York City, Los Angeles, Philadelphia, Washington, D.C., and London. All AKA properties are showcased and bookable on our brand website.

While all of our properties provide the highest level of luxury, choice, cleanliness and comfort, each AKA property offers a unique experience tailored to the location and spirit of the neighborhood. Our Live It! Program also allows residents to get in touch with the neighborhood in unique and meaningful ways through art lessons, cooking classes, custom health and wellness sessions, private tours and more.

Specializing in stays of one week or longer, AKA offers spacious and sophisticated studio, one and two bedroom furnished residences with fully-equipped kitchens. AKA properties feature hotel style amenities and services including exceptional business, wellness and lifestyle amenities for residents to continue to live their lives seamlessly during their stay with AKA.

In addition to our exceptionally spacious accommodations and incredible range of services and amenities, AKA is proud to offer the comfort, cleanliness and luxury our residents expect when traveling. Whether you’re enjoying  a home-cooked meal prepared by a private chef,  exercising with a personal trainer, returning to your suite to find your fridge stocked with your favorite organic groceries or making arrangements with our dedicated Resident Services Team, you will feel welcome and taken care of when in residence at AKA. Additionally, our boutique size allows us to get to know our residents personally and to provide as much or as little service as each resident prefers.

AKA is the result of decades of Korman family real estate excellence and family tradition. The benefit of being Owned and Operated means the same passion for excellence which started the brand is still found in our day to day operations.

We remain committed to offering you flexible booking options and have made additional adjustments to our booking policies to provide you with peace of mind. Please review the COVID-19 travel update for more details on our current cancellation policy.

Yes. AKA rewards guests with lower rates for longer stays. Our weekly and monthly rates offer excellent value and can be booked directly on stayaka.com

AKA’s daily, weekly and monthly rates provide more value and space than a traditional luxury hotel. In fact, you can book a full month in a spacious AKA suite with a gourmet kitchen for less than what you might pay for a two week stay at a traditional luxury hotel. In addition, AKA also offers many complimentary amenities and services including Wi-Fi, housekeeping, coffee/tea service, access to all amenity areas including our fitness centers, private cinemas, lounges, business centers and more.

Yes. If you are seeking temporary accommodations for a six, nine, or 12-month extended stay, AKA’s monthly lease options offer exceptional value. Our apartments provide the comfort and convenience of a permanent residence while affording the flexibility of a month-to-month apartment lease, with access to all of AKA’s exceptional amenities and programs. Contact us for more information.

Each AKA property offers an exceptional range of services designed to provide residents with comfort, choice and luxury for any length of stay. In addition to the on-site services listed below, AKA’s Resident Services team is available to provide suggestions and recommendations as well as assist with any appointments, reservations or deliveries you may request.

All AKA locations provide the following on-site services:

24 hour front desk
dedicated doorman
meticulous housekeeping
valet cleaning and laundering services
in suite dining
secure transportation: car rentals, sedan, taxis, and limousine service
valet parking and on-site parking at select locations
on site management and maintenance

Yes, AKA offers a full range of luxury services and amenities, similar to that of a luxury hotel. Some of our services and amenities include on-site award-winning restaurants, high end Technogym fitness centers, private cinemas, 24-hour doorman and Resident Services Team, laundry services, business centers, landscaped outdoor lounges, and more. You will find a complete list of each property’s services and amenities below:

AKA Central Park

AKA Times Square

AKA Sutton Place

AKA United Nations

AKA Wall Street

AKA Smyth Tribeca

AKA University City

AKA Rittenhouse Square

AKA White House

AKA Beverly Hills

AKA West Hollywood

AKA Marylebone 

Most AKA suites are equipped with kitchens which vary in size based on the size of the suite itself. Typically, AKA studios include a kitchenette; one bedroom suites and larger include a fully equipped gourmet kitchen. In all kitchens, accessories and appliances are of the highest quality and design.

All of AKA’s residences bookable on stayaka.com are furnished. As a pioneer in the luxury furnished residence arena, AKA proudly offers residences furnished in a contemporary style by renowned designers. Two of AKA’s newest locations in Los Angeles and Philadelphia also offer unfurnished apartment residences which are available on a semi-annual or annual basis.

These are similar terms used to describe accommodations that welcome longer stays. Many residents stay with AKA for one week, one month or longer and seek accommodations that are more desirable for an extended stay. AKA offers the space and comfort of a fully appointed luxury residence with the style and hospitality of an intimate boutique hotel. AKA’s residences, amenities, and services were designed to cater to the needs of the longer stay resident including  contemporary, spacious living quarters with full kitchens, separate living and dining areas, laundry facilities, on-site fitness centers and personalized services to ensure our residents feel welcome and at home when traveling for an extended period of time . Our Live It! Programs offer residents the chance to live like a local and experience the immediate neighborhood in an authentic way through cooking classes, art workshops, wine tastings,  cultural tours and more.

We are waiving cancellation fees for stays through April 30, 2020 for guests travelling from the following locations:

Asia Pacific: Mainland China, Hong Kong SAR, Macau SAR, Taiwan, Japan, South Korea, French Polynesia, Maldives, India, Sri Lanka, Bhutan, Nepal, Bangladesh, Thailand, Myanmar, Cambodia, Vietnam, Malaysia, Singapore, Indonesia, Philippines, Australia, New Zealand, Fiji, New Caledonia, Samoa.

Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, United Kingdom, Vatican City.

Existing reservations, including prepaid, non-refundable, non-cancellable reservations that are scheduled for arrival before April 30, 2020 can be changed or credited towards a future booking, to be used by March 31, 2021.

For future reservations, with travel through May 31, 2020, please refer to the new flexible cancellation policies offered by each AKA location when you search availability within our reservations system.

For bookings made via online travel agents or other third parties, please contact your booking provider for information on their policies and for assistance.

On a daily basis, AKA’s Management Team works to ensure that each AKA location adheres to the most current CDC guidelines.

Below are some of the specific measures that have been implemented as part of our standard cleaning process:

Increased cleaning frequency of all public spaces and high traffic areas and surfaces including door handles, elevator buttons, stairwell railings

Consistent use of EPA registered and approved disinfectant products, including sanitization stations throughout each property

Strict adherence to an extensive cleaning checklist to ensure that every surface is sanitized

Ongoing COVID-19 awareness and preventive training with all property team members, including proper handwashing procedure, interaction with residents and colleagues and social distancing

Protective wear (masks/gloves) provided for all team members

Use of special, color coded, cleaning cloths designated for each area within a suite

Deep cleaning procedure following each departure

Apple Pay and Android Wallet accepted at all locations for contact-free check in

Corporate and Regional Leadership Team Member availability 24/7 to support each AKA location

From preferential rates for our heroic medical community to immediate move-ins available for those in need of temporary housing, our properties remain open and flexible with weekly, monthly, or quarterly stays. 

Find more information here.

Let us help stimulate your mind, entertain your spirit, and ensure you never have to put your life on hold when away from home. Discover a selection of virtual cultural activities you can enjoy from the comfort of your suite. 

Find more information, here.