Frequently Asked Questions

Nestled in Boston’s historic Back Bay, Hotel AKA Back Bay redefines Boston hospitality with contemporary design by the award-winning Selldorf Architects. Guests enjoy spacious guestrooms and suites with a serene, residential aesthetic, along with curated amenities including the Technogym Fitness Center and the inviting a.lounge+library. Steps from Copley Square, Newbury Street, and the Public Garden, the hotel offers an ideal setting for business travel, weekend getaways, and cultural escapes in the heart of the city.

Booking directly on STAYAKA.COM guarantees the best available rate, flexible cancellation policies, exclusive offers and amenities designed with your comfort in mind. Booking direct also ensures a seamless reservation experience with immediate confirmation, and personalized service. It’s the most reliable way to secure the best value and the full range of AKA benefits for your stay.

Discover the latest seasonal packages, limited time savings, and curated Boston experiences on our Exclusive Offers page. Whether you’re planning a weekend escape or a long-term stay, Hotel AKA Back Bay offers the perfect way to make the most of your visit. 

Check-in at Hotel AKA Back Bay is at 4 pm. Early check-in is based on availability, time of arrival and fees will apply. Contact a member of our guest services team for more details.

Checkout at Hotel AKA Back Bay is at 11 am. Late checkout is possible based on availability for a fee of 50% of the daily rate before 4pm. After 4pm, late checkout is based on availability for a fee of the daily rate.

The minimum age for check-in at Hotel AKA Back Bay is 21 years old.

Our cancellation policy varies depending on the rate type that is booked. Please refer to the details of each individual rate for a breakdown of its cancellation policy.

Hotel AKA Back Bay proudly welcomes pets, ensuring both you and your four-legged companion enjoy a comfortable stay in Boston’s Back Bay neighborhood. There is a non-refundable fee of $65 plus tax per stay, per room, limited to two pets weighing up to 75 lbs each. To make your pet's stay as comfortable as yours, we provide luxury pet beds, water bowls, and other special amenities to help your furry friend feel right at home.

Have a stay approaching with your pet? Let us know, and we’ll ensure everything is ready for their arrival. Be sure to check out the AKA Canine Club, the world’s first membership club for four-legged guests.  

Additionally, guests enjoy exclusive discounts on grooming/daycare services and retail at D'Tails Pet Boutique.

Smoking is not allowed in the building or on the patio. Smoking fee is $500 plus tax per room.

$35 plus tax, per night includes:

• $15 voucher to The Berkeley or in-room dining
• Access to Equinox, Dartmouth Street
• Access to a.lounge+library
• 24-hour access to Technogym fitness center
• 24-hour access to our Business Center
• Highspeed Wi-Fi access throughout the hotel
• Domestic phone calls
• Printing and faxing
• Package handling and receiving
• 24/7 Guest Services Team
• Complimentary Saturday Morning Yoga
• Exclusive access & discounts to Wellness partners 

Hotel AKA Back Bay is approximately 15–20 minutes by car from Boston Logan International Airport. For an especially convenient and weather-friendly option, the Back Bay Amtrak station is located less than a one-minute walk from the property.

On-property valet parking is available for $68 per vehicle, per night. Available 24-hours daily.

There are many public transportation options near Hotel AKA Back Bay including the Back Bay Station which services the MBTA Subway, Commuter Rail, AMTRAK and Bus Lines.

For traveling to the airport, the Back Bay Logan Express is available for a fee of $3 and provides priority access at the security check point. Pickup is and drop off is on Dartmouth Street, in front of the Back Bay Station.

Trips leaving Logan | Daily, 6am to 10pm

Trips leaving Back Bay Station | Daily, 5am to 9pm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Our accessible entrance is located on Stuart Street beneath the 'The Berkeley' sign. With modern mobility- and hearing-accessibility features, Hotel AKA Back Bay’s accessible rooms offer roll-in showers and the same curated list of premium amenities as all other room types.

We gladly accept mail and packages on your behalf. Please speak to the front desk for more information.

Guests can enjoy on-site dining at The Berkeley Bistro + Bar offering seasonal plates, and an exceptional wine and cocktail list in a modern, welcoming atmosphere. For those looking to explore Boston’s dining scene, our team can recommend nearby establishments across Back Bay, Newbury Street or beyond.

Hotel AKA Back Bay also offers in-room dining. 

Learn more by visiting stayaka.com/hotel-aka-backbay/dining

Yes. Hotel AKA Back Bay is just a short 5–7-minute walk from Newbury Street, one of Boston's most iconic shopping and dining destinations. Guests can easily explore designer boutiques, independent shops, art galleries, cafés, and acclaimed restaurants, all within minutes of the hotel. 

Hotel AKA Back Bay is ideally located near many of Boston's top attractions. Within walking distance, you'll find Newbury Street, Copley Square, Prudential Center, Boston Public Library, Trinity Church, the Boston Public Garden, Fenway Park, the Charles River Esplanade, and the Hynes Convention Center. The hotel also offers convenient access to Boston Common, Beacon Hill, the Theater District, and the city's renowned museums.

Hotel AKA Back Bay is located approximately one mile from Fenway Park, making it an ideal hotel for Red Sox games, concerts, and events. Guests can reach Fenway in about a 20-25 minute walk, an 8-10 minute drive, or via a short MBTA Green Line ride from Arlington to Kenmore Station. Whether you're visiting for baseball season or a live performance, you'll enjoy convenient access to one of Boston's most iconic attractions.

Yes. Hotel AKA Back Bay is just a few blocks from Prudential Center, making it easy to enjoy upscale shopping, dining, and attractions like View Boston. The Prudential Center is approximately a 10-minute walk from the hotel.

Hotel AKA Back Bay is conveniently located near many of Boston's leading colleges and universities. The closest campuses include Boston Architectural College, Berklee College of Music, Emerson College, Northeastern University, Massachusetts College of Art and Design (MassArt), Simmons University, Wentworth Institute of Technology, Boston University, Suffolk University, Harvard Business School, and Harvard Medical School. Harvard University and the Massachusetts Institute of Technology (MIT) are also easily accessible by car or public transportation.

Yes. Hotel AKA Back Bay offers convenient access to many of Boston's leading hospitals and medical centers. Boston Medical Center and Tufts Medical Center are just minutes away, while Massachusetts General Hospital, Brigham and Women's Hospital, Dana-Farber Cancer Institute, and Beth Israel Deaconess Medical Center are all easily accessible by car, rideshare, or public transportation. The hotel's central location makes it an ideal choice for patients, families, and medical professionals visiting Boston.

Yes. Hotel AKA Back Bay is less than a mile from the Hynes Convention Center, approximately a 15-minute walk or a quick drive away. Its convenient location makes the hotel an excellent choice for business travelers attending conferences, trade shows, and events in Boston's Back Bay neighborhood.