Phased Reopening Updates
AKA continues to maintain the highest standards of cleanliness and safety in all property areas. We follow social distancing and hygiene guidelines provided by the CDC, federal, state and local health departments.
Please Review the Pennsylvania (PA) State Department of Health Travel Advisory and COVID-19 Guidelines on Testing and Self-Quarantine
AKA Virtual and Fall + Winter Social Distancing Activities
Social Distance, Health and Hygiene
With the well-being of our residents and team members in mind, please:
Maintain social distancing
Masks/ Facial Coverings required for all residents and visitors in public spaces
Wash hands frequently for 20 Seconds
Use wastebaskets to discard personal trash
BY APPOINTMENT ONLY
Appointments may be made 24 hours in advance.
6:00AM – 7:45PM Daily
Maximum of 2 residents from within the same suite, socially distanced, per appointment. Each appointment is 1 hour. The area is cleaned and disinfected between each appointment.
7:00AM – 5:30 PM Daily
Maximum of 1 resident per appointment. Each appointment is 1 hour.
a.conference room / boardroom
7:00AM – 6:45 PM Daily
Maximum of 2 residents per appointment. Each appointment is 1 hour.
9:00AM – 7:30PM Daily
Maximum of 1 suite per appointment. Each appointment is 2 hours.
Effective Saturday, November 21, we will offer our daily trash service and fresh linens weekly, on a resident’s scheduled day of service. Clean linens and towels will be placed outside your door in a disposable plastic bag. Please use the bags provided when placing your dirty linens outside your door.
Individual cleaning kits and vacuums will be available upon request.
Our housekeeping team will return in one hour to retrieve the vacuum and will disinfect all cleaning kits and vacuums between each use.
Please contact our front desk team by dialing “0” from your suite phone or dial 215-825-7000 from your mobile to request any of these services
We continue to request that all residents retrieve grocery orders, food service deliveries, etc. in the lobby, to avoid unnecessary exposure to elevators and residential floors.
Outdoor dining, pickup, and delivery is available.
Tues 5PM – 8:30PM
Wed – Fri 4PM – 9:30PM
Sat 11:00AM– 9:30PM
Sun 11:00AM– 8PM
Should you have any questions in relation to the operations, please feel free to contact our front desk team at 215-825-7000 to inquire. We hope that you enjoy these AKA Rittenhouse Square amenities and services that have been absent over the prior months.
For more information on PA’s COVID response, click here.