Frequently Asked Questions
Amenities & Services
What makes AKA University City a leading luxury extended-stay hotel in Philadelphia?
AKA University City is designed for visits of a week, a month, or more, offering the space and privacy of a personal residence with the service of a luxury hotel. Each suite features a separate living area, chef-inspired kitchen with high-end appliances, washer/dryer, and all the essentials to work or entertain comfortably. Residents also enjoy access to lifestyle amenities on Level28, such as a Technogym fitness center, cinema-style screening room, expansive pool, lounge, and business center, bringing the comforts of home to your extended stay.
What dining options are available at AKA University City?
Guests at AKA University City can enjoy on-site dining at Walnut Street Cafe, featuring a refined yet approachable dining experience where elevated American comfort cuisine meets seasonal, locally sourced ingredients in a light-filled, artfully designed space perfect for brunch, cocktails, and memorable gatherings, and available for in-suite dining. Select suites also include chef-inspired kitchens for preparing meals in the comfort of your guest room.
For those looking to explore University City, our team is happy to recommend nearby restaurants, gourmet markets, and specialty coffee shops, many just steps from our hotel.
Where can I find current special offers?
Does AKA University City offer parking?
There is a parking garage adjacent to the building, owned and operated separately. Daily parking is $27 per day, and $35 for overnight parking. Reservations are highly recommended if arriving before 3 p.m. Monday through Friday, please click here to reserve your parking space.
Is public transportation accessible from AKA University City?
There are many public transportation options near AKA University City, including Septa and Amtrak. The 30th Street Train Station is a few steps away from AKA University City.
Is AKA University City ADA accessible? What accessible features are offered at AKA University City?
We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our Accessibility Page.
Are children welcome at AKA University City? What facilities and services are available for children?
Children are always welcome at AKA University City. We offer a swimming pool and cinema. We are close to community parks, museums and theaters.
Can I receive mail and packages at AKA University City? We gladly accept mail and packages on your behalf. Our guest service desk is available 24 hours a day.
We gladly accept mail and packages on your behalf. Please speak to the concierge for more information. Our guest service desk is available 24 hours a day.
Is AKA University City located in a central area, and what are some nearby attractions?
Yes, AKA University City is located in one of Philadelphia’s most vibrant and forward-thinking neighborhoods, University City. This dynamic area is home to world-renowned institutions such as the University of Pennsylvania and Drexel University, and is a hub for innovation, education, and healthcare. Guests enjoy close proximity to leading medical centers, including the Hospital of the University of Pennsylvania (Penn Medicine) and the Children’s Hospital of Philadelphia (CHOP), making it an ideal location for visiting professionals, patients, and families. The neighborhood also offers cultural landmarks like the Penn Museum and Institute of Contemporary Art, as well as easy access to 30th Street Station for regional and national travel. With its blend of academic energy, green spaces, and culinary destinations, AKA University City offers a sophisticated and convenient urban experience for both short and extended stays.
Hotel Policies
What are the benefits of booking direct with AKA University City?
What time is check-in at AKA University City? Is early check-in possible?
Check in at AKA University City is at 3:00 pm. Early check in may be possible if available
What time is checkout at AKA University City? Is late checkout possible?
Checkout at AKA University City is at 11:00 a.m.
How much is the Destination Fee and what does it include?
$25 + tax per day fee for stays of 1-6 nights includes:
Welcome cocktail or mocktail at a.lounge on Level 28, per stay
Two bottles of water per stay
Access to Level 28 at AKA University City, health and wellness club
Priority reservations to private conference room and board room
Access to cinema for private screenings and/or curated programming via AKA movie critic partnership
In-suite Nespresso machine providing coffee/tea service
All-day complimentary coffee/tea on Level 28
Wireless high-speed internet access throughout your stay
Local and long distance domestic calls
Is there an age minimum for check-in?
The minimum age for check-in at AKA University City is 21.
What is AKA University City's cancellation policy?
Cancellation must be received by 3:00 pm 24 hours prior to avoid fee of one nights room and tax
Is AKA University City a pet-friendly hotel?
AKA University City is proud to be a pet-friendly hotel in University City. We strive to provide a comfortable and enjoyable stay for both you and your beloved companion. Please notify our guest services team in advance, and we’ll ensure everything is ready for your arrival. Pet fees may apply.
Make sure to check out AKA Canine Club, the world's first membership club for four-legged guests!
Is smoking allowed at AKA University City?
Smoking is not allowed in the building. There is a designated smoking area outside. A $500 smoking penalty will be applied if guests smoke inside.