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Phased Reopening

AKA will continue to maintain the highest standards of cleanliness and safety in all property areas and follows the guidelines for social distancing and hygiene from the CDC and federal, state, and local health departments. Please find all updated information regarding property amenities and services here


Mon-Fri 10:00AM – 8:00PM
Sat & Sun 1:00PM-9:00PM
We require that all guests be registered in advance with a Level 28 representative either in person, via email, or via phone 215.463.5228.
A maximum of 2 guests per residence.


Terrace – Available during operating hours based on weather conditions. We will not be privately reserving the terrace for parties/gatherings at this time. Residents/Guests are
welcome to BYOB wine/beer/spirits. Please limit terrace seating to no more than 2 hours when the space is active.

Business Center – Accessible during operational hours. This area should be utilized for brief tasks, and not as a lengthy workstation, to ensure that we limit the amount of traffic
and access for all residents/guests.

Conference Room / Boardroom – Available for complimentary private use. Note that there will be a 2 hour per day and 2 days per week maximum per resident/guest to allow
access for all.

Lounge – While the lounge will not be providing food and beverage service, residents are welcome to enjoy the space. We ask that you limit lounge seating to no more than 2
hours when the space is active.

Pool – No more than ten guests may be in the pool at once, and no more than 15 guests may be in the pool room. For sanitation purposes, we will not be providing towels. We ask
that you provide your own towel.



Theatre Available for complimentary private use.

Golf Simulator – The golf simulator will be available for complimentary private use.


Coffee/Tea Service

Fitness Center 

Locker Rooms 

There is a restroom accessible near the reception desk outside of the Business Center.


Housekeeping Services – In-suite housekeeping services will be available with some exceptions. As a transition, services will be performed bi-monthly not weekly and only
if suite is vacant during room attendant service. A resident services representative will be contacting you to decide if you have weekly housekeeping included in your
accommodations package.

Tesla House Car – Temporarily suspended. 

Deliveries – We will continue to require all residents/guests to retrieve grocery orders, food service deliveries, etc. in the lobby, to avoid unnecessary exposure to elevators and residential floors.

Cira Green – Will remain open, although programming of events remains suspended.

Walnut Street Café / The Post / Sunset Social – Details to follow in the coming days for our food and beverage partner, awaiting final details from the city and the operator on outdoor dining guidelines.

Should you have any questions in relation to the operations, please feel free to contact the Resident Services or Level 28 teams to inquire. We are excited at this first step back
towards full operations and hope that you enjoy these AKA University City amenities and services that have been absent over the prior months.

For more information on PA’s COVID response, please visit:

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