Frequently Asked Questions
Amenities and Services
What makes AKA West Palm a leading luxury extended-stay hotel in West Palm Beach?
AKA West Palm specializes in stays of a week, a month, or more, offering the space and privacy of a personal residence with the service of a boutique hotel. Each suite features a separate living area, full kitchen with high-end appliances, in suite laundry, and all the essentials to work or entertain comfortably. Residents also enjoy access to lifestyle amenities such as Technogym fitness center, pool/lounge, on-site dining, med-spa and pet spa bringing the comforts of home to your extended stay.
What is special about AKA West Palm?
Guests enjoy spacious guestrooms and suites, many with private terraces or city views, plus curated amenities such as Technogym fitness center, vibrant dining experiences, outdoor swimming pool, and exclusive a.lounge. The Central West Palm Beach location is a short 10 minute drive from Palm Beach International Airport and places guests steps from the beach, CityPlace, and Worth Avenue, making AKA West Palm the ideal choice for business trips or leisurely getaways.
Is AKA West Palm a pet-friendly hotel?
AKA West Palm is proud to be a pet-friendly hotel in West Palm Beach. We strive to provide a comfortable and enjoyable stay for both you and your beloved companion. To make your pet's experience even more special, we offer an on-site pet spa powered by D is for Dog. Please notify our guest services team in advance, and we’ll ensure everything is ready for your arrival. Pet fees may apply.
Make sure to check out AKA Canine Club, the world's first membership club for four-legged guests!
What dining options are available at AKA West Palm?
Guests at AKA West Palm can enjoy on-site dining at The Blind Monk, featuring New American cuisine, riffs on classic cocktails, and a renowned natural wine list. Our on-site market, a.market on Olive offers everyday essentials along with artisanal foodbaked goods, and coffee. Select suites also include full kitchens for preparing meals in the comfort of your accommodation.
Is AKA West Palm located in a central area, and what are some nearby attractions?
AKA West Palm is strategically located in the heart of downtown West Palm Beach, making it an ideal choice for both leisure and business travelers. This location provides easy access to a multitude of iconic attractions and entertainment hubs, including:
Worth Avenue A world-class luxury shopping & dining street in Palm Beach, featuring designer boutiques like Gucci and Louis Vuitton amid elegant Mediterranean-style architecture
Kravis Center for the Performing Arts Located at 701 Okeechobee Blvd in downtown West Palm Beach, this premier venue hosts world-class performances (opera, ballet, concerts) in a luxurious setting.
CityPlace A stylish open-air lifestyle destination blending luxury retail, dining, and urban ambiance.
Norton Museum of Art Elegant art museum housing a distinguished collection across European, American, Chinese & contemporary art in a beautifully landscaped setting.
Palm Beach A pristine stretch of white sand just east of Worth Avenue — perfect for a swim, stroll, or sunrise with elegant oceanfront views.
Where can I find special offers at AKA West Palm?
Visit our exclusives page to explore seasonal packages, extended-stay savings, and curated local experiences available at AKA West Palm in West Palm Beach.
What are the benefits of booking direct with AKA West Palm?
Booking direct also ensures a seamless reservation experience with immediate confirmation, and personalized service. It’s the most reliable way to secure the best value and the full range of AKA benefits for your stay.
Does AKA West Palm offer parking?
Onsite Parking:
Daily (1-6 nights) $45/per day + tax
Weekly (7- 29 nights) $25/per day + tax
Monthly (30+ nights) $10/per day + tax
Self-parking and valet available.
Is there public transportation accessible from AKA West Palm?
West Palm Beach offers a complimentary trolley that picks up passengers every 10-15 minutes at designated trolley stops located throughout the Downtown West Palm Beach area. AKA West Palm is located on the Green Trolley Route with the nearest stop on the corner of S. Olive Ave and Tanglewood Ct.
What equipment can I find in the fitness center?
Technogym Fitness Center Equipment Includes:
- Run Live 19
- Vario Live 16
- Technogym Bike
- Dual Leg Curl/Leg Extension
- Dual Adjusted Pulley Fitness
- Dual Pectoral/Reverse Fly
- Lat Machine 700
- Low Row 700
- Adjustable Bench
- Hampton 2-Tier Dumbbell Rack
- 5-30lbs Gel Grip Dumbbells
- Skillrow
- 3T Kettlebell Rack
- 5-30lbs Kettlebells
Are there any additional fees?
Housekeeping:
Studio $75/per night + tax
One Bedroom $95/per night + tax
Two Bedroom $125/per night + tax
Rollaway bed:
Daily (1-6 nights) $50/per night + tax
Weekly (7- 29 nights) $35/per night + tax
Monthly (30+ nights) $$15/per night + tax
Crib:
Daily (1-6 nights) $50/per night + tax
Weekly (7- 29 nights) $35/per night + tax
Monthly (30+ nights) $15/per night + tax
Park and Play:
Daily (1-6 nights) $25/per night + tax
Weekly (7- 29 nights) $15/per night + tax
Monthly (30+ nights) $10/per night + tax
Pet fee:
$150+ tax for any length of stay.
Policies
What time is check-in at AKA West Palm? Is early check-in possible?
Check-in at AKA West Palm is at 4:00 p.m. For early check-in requests please contact the property directly prior to your arrival date.
What time is check out at AKA West Palm? Is late check out possible?
Check out at AKA West Palm is at 11:00 a.m. For late checkout inquiries please contact the property directly.
Is there an age minimum for check-in?
The minimum age for check-in at AKA West Palm is 21.
What is AKA West Palm’s cancellation policy?
Weekly: Cancellation must be received 72 hours prior to arrival to avoid a cancellation fee of 50% of the total room and tax.
Monthly: Cancellation must be received 15 days prior to arrival to avoid a cancellation fee of 50% of room and tax.
Are pets welcome at AKA West Palm? Is there a fee? What facilities and services are available for pets?
Pets are always welcome at AKA West Palm. Our pet fee is $150 + tax for any length of stay.
Is smoking allowed at AKA West Palm?
Smoking is not allowed in the building.
How much is the Destination Fee and what does it include?
- $35 + tax per night
- $15 daily credit to a.market on Olive - gourmet coffee, local goods, artisanal sandwiches (amarketonolive.com)
- In-Suite Nespresso machine and selection of pods
- 24/7 access to on-site Technogym
- Wireless high speed internet access throughout your stay
- Local & Long-Distance calls
- Priority reservations to private conference room
- Complimentary bottled water (replaced daily)
- Wellness activations
- Complimentary bicycles upon request
- Press Reader – offering guests digital access to The New York Times and a wide variety of newspapers, magazines & e-books to our guests and residents.
- LSEV Circuit (offering guests services throughout West Palm Beach and Palm Beach)
- Expanded service at the pool
- Exclusive savings to local studio- Jet Set Pilates
Destination Fee applies to all reservations for stays less than 30 days