Frequently Asked Questions
Policies
What time is Check in at AKA West Palm? Is early Check in possible?
Check-in at AKA West Palm is at 3:00 p.m. For early check-in requests please contact the property directly prior to your arrival date.
What time is checkout at AKA West Palm? Is late checkout possible?
Checkout at AKA West Palm is at 11:00 a.m. For late checkout inquiries please contact the property directly.
Is there an age minimum for check-in?
The minimum age for check-in at AKA West Palm is 18.
What is AKA West Palm’s cancellation policy?
Weekly: Cancellation must be received 72 hours prior to arrival to avoid a cancellation fee of 50% of the total room and tax.
Monthly: Cancellation must be received 15 days prior to arrival to avoid a cancellation fee of 50% of room and tax.
Are pets welcome at AKA West Palm? Is there a fee? What facilities and services are available for pets?
Pets are always welcome at AKA West Palm. Fees associated with pet stays vary by length of stay.
- Daily (1-6 nights) flat fee $350 nonrefundable fee
- Weekly (7-29 nights) flat fee $350 nonrefundable fee
- Monthly (30 nights & more) flat fee $500 nonrefundable fee
Is smoking allowed at AKA West Palm?
Smoking is not allowed in the building.
Facilities and Services
Does AKA West Palm offer parking?
Onsite Parking:
Daily (1-6 nights) $25/per day + tax
Weekly (7- 29 nights) $15/per day + tax
Monthly (30+ nights) $10/per day + tax
Is there public transportation accessible from AKA West Palm?
West Palm Beach offers a complimentary trolley that picks up passengers every 10-15 minutes at designated trolley stops located throughout the Downtown West Palm Beach area. AKA West Palm is located on the Green Trolley Route with the nearest stop on the corner of S. Olive Ave and Tanglewood Ct.
Is breakfast offered at AKA West Palm? What is included?
Complimentary pastries and coffee is offered every morning from 6:30 am - 10:30 am. Enjoy gourmet coffee or tea, sumptuous pastries from acclaimed Loic Bakery, fresh fruit, overnight oats, and yogurt parfait.
Does AKA West Palm offer fitness Classes?
Yes! AKA West Palm offers weekly fitness classes; details about our fitness classes are available with Guest Services.
Are there any additional fees?
Housekeeping:
Studio $75/per night + tax
One Bedroom $95/per night + tax
Two Bedroom $125/per night + tax
Rollaway bed
Daily (1-6 nights) $50/per night + tax
Weekly (7- 29 nights) $35/per night + tax
Monthly (30+ nights) $$15/per night + tax
Crib
Daily (1-6 nights) $50/per night + tax
Weekly (7- 29 nights) $35/per night + tax
Monthly (30+ nights) $15/per night + tax
Park and Play:
Daily (1-6 nights) $25/per night + tax
Weekly (7- 29 nights) $15/per night + tax
Monthly (30+ nights) $10/per night + tax
Pet fee:
Daily (1-6 nights) flat fee $350 nonrefundable fee + tax
Weekly (7-29 nights) flat fee $350 nonrefundable fee + tax
Monthly (30 nights & more) flat fee $500 nonrefundable fee + tax