Frequently Asked Questions
Policies
What time is Check in at AKA West Palm? Is early Check in possible?
Check-in at AKA West Palm is at 4:00 p.m. For early check-in requests please contact the property directly prior to your arrival date.
What time is checkout at AKA West Palm? Is late checkout possible?
Checkout at AKA West Palm is at 11:00 a.m. For late checkout inquiries please contact the property directly.
Is there an age minimum for check-in?
The minimum age for check-in at AKA West Palm is 21.
What is AKA West Palm’s cancellation policy?
Weekly: Cancellation must be received 72 hours prior to arrival to avoid a cancellation fee of 50% of the total room and tax.
Monthly: Cancellation must be received 15 days prior to arrival to avoid a cancellation fee of 50% of room and tax.
Are pets welcome at AKA West Palm? Is there a fee? What facilities and services are available for pets?
Pets are always welcome at AKA West Palm. Our pet fee is $150 + tax for any length of stay.
Is smoking allowed at AKA West Palm?
Smoking is not allowed in the building.
How much is the Destination Fee and what does it include?
- $35 + tax per night
- In-Suite Nespresso machine and selection of pods
- 24/7 access to on-site Technogym
- Wireless high speed internet access throughout your stay
- Local & Long-Distance calls
- Priority reservations to private conference room
- Complimentary bottled water (replaced daily)
- Daily wellness activations (currently offering yoga poolside 6 days/week)
- Personal trainers available for on-site consultations
- Complimentary bicycles upon request
- Press Reader – offering guests digital access to The New York Times and a wide variety of newspapers, magazines & e-books to our guests and residents.
- LSEV Circuit (offering guests services throughout West Palm Beach and Palm Beach)
- Expanded service at the pool
- $15 daily credit to a.market on Olive - gourmet coffee, local goods, artisanal sandwiches (amarketonolive.com)
Destination Fee applies to all reservations for stays less than 30 days
Facilities and Services
Does AKA West Palm offer parking?
Onsite Parking:
Daily (1-6 nights) $45/per day + tax
Weekly (7- 29 nights) $25/per day + tax
Monthly (30+ nights) $10/per day + tax
Self-parking and valet available.
Is there public transportation accessible from AKA West Palm?
West Palm Beach offers a complimentary trolley that picks up passengers every 10-15 minutes at designated trolley stops located throughout the Downtown West Palm Beach area. AKA West Palm is located on the Green Trolley Route with the nearest stop on the corner of S. Olive Ave and Tanglewood Ct.
What equipment can I find in the fitness center?
Technogym Fitness Center Equipment Includes:
- Run Live 19
- Vario Live 16
- Technogym Bike
- Dual Leg Curl/Leg Extension
- Dual Adjusted Pulley Fitness
- Dual Pectoral/Reverse Fly
- Lat Machine 700
- Low Row 700
- Adjustable Bench
- Hampton 2-Tier Dumbbell Rack
- 5-30lbs Gel Grip Dumbbells
- Skillrow
- 3T Kettlebell Rack
- 5-30lbs Kettlebells
Are there any additional fees?
Housekeeping:
Studio $75/per night + tax
One Bedroom $95/per night + tax
Two Bedroom $125/per night + tax
Rollaway bed:
Daily (1-6 nights) $50/per night + tax
Weekly (7- 29 nights) $35/per night + tax
Monthly (30+ nights) $$15/per night + tax
Crib:
Daily (1-6 nights) $50/per night + tax
Weekly (7- 29 nights) $35/per night + tax
Monthly (30+ nights) $15/per night + tax
Park and Play:
Daily (1-6 nights) $25/per night + tax
Weekly (7- 29 nights) $15/per night + tax
Monthly (30+ nights) $10/per night + tax
Pet fee:
$150+ tax for any length of stay.
Do you have a restaurant on-site?
Yes, The Blind Monk is open for dinner offering a renowned natural wine list, artisanal cheese program, handcrafted cocktails and more. More information can be found here. For gourmet specialties, a cup of coffee, or a local find a.market on Olive offers this and more!