Frequently Asked Questions
What time is Check in at AKA West Palm? Is early Check in possible?
Check-in at AKA West Palm is at 3:00 p.m. For early check-in requests please contact the property directly prior to your arrival date.
What time is checkout at AKA West Palm? Is late checkout possible?
Checkout at AKA West Palm is at 11:00 a.m. For late checkout inquiries please contact the property directly.
Is there an age minimum for check-in?
The minimum age for check-in at AKA West Palm is 18.
What is AKA West Palm’s cancellation policy?
Weekly: Cancellation must be received 72 hours prior to arrival to avoid a cancellation fee of 50% of the total room and tax.
Monthly: Cancellation must be received 15 days prior to arrival to avoid a cancellation fee of 50% of room and tax.
Are pets welcome at AKA West Palm? Is there a fee? What facilities and services are available for pets?
Pets are always welcome at AKA West Palm. Fees associated with pet stays vary by length of stay.
- Daily (1-6 nights) flat fee $350 nonrefundable fee
- Weekly (7-29 nights) flat fee $350 nonrefundable fee
- Monthly (30 nights & more) flat fee $500 nonrefundable fee
Is smoking allowed at AKA West Palm?
Smoking is not allowed in the building.
Facilities and Services
Does AKA West Palm offer Housekeeping?
AKA West Palm offers weekly housekeeping. If you need additional housekeeping services please contact the front desk.
Is there public transportation accessible from AKA West Palm?
West Palm Beach offers a complimentary trolley that picks up passengers every 10-15 minutes at designated trolley stops located throughout the Downtown West Palm Beach area. AKA West Palm is located on the Green Trolley Route with the nearest stop on the corner of S. Olive Ave and Tanglewood Ct.
Is breakfast offered at AKA West Palm? What is included?
A European-style complimentary breakfast is offered every morning in our lounge from 6:30 am - 10:30 am. Enjoy gourmet coffee or tea , sumptuous pastries from acclaimed Loic Bakery, fresh fruit, overnight oats, and yogurt parfait.