Guest Room Functionality Guide
General Room Functions
How do I operate my in-room safe?
To open, press 1-2-3-4 then 'ENTER'. To close, enter your preferred 4-digit code then 'CLOSE'. Continue using your preferred 4-digit code to open during your stay.
How do I control my window shades and blinds?
To raise the blackout shades or window blinds, pull down on the back part of the chain. To lower, pull down on the front part.
How do I turn on the lights?
To turn on/off your nightstand lamp, utilize the switch on the lamp's cord located behind the nightstand. To turn on/off the standing lamp in your suite, press floor switch next to lamp with your foot. To turn on/off the mini bar lights, press the button located on the power outlet at the back of the cabinet.
How does my thermostat work?
Your in-room thermostat has built-in smart sensor settings. Once you tap your key to enter your room, the temperature regulates back to your desired setting within 15 minutes. For additional assistance, please call Guest Services by dialing '0'.
How do I turn on the mini-bar lights?
To turn on / off, press the button located on the power outlet, located at the back side of the cabinet.
Wi-Fi and Television
How do I access the Wi-Fi?
Select 'AKA Alexandria Guest' network, which will automatically prompt the landing page. Enter your last name and room number, and select 'Connect'. For additional assistance, please dial '0' for Guest Services.
Where can I find information about amenities and local offerings?
For our amenity and local neighborhood offerings, view the 'Guest Services' option from the TV main menu. For additional information, please call Guest Servies by dialing '0'.
How do I cast content from my phone to the television?
To cast from your phone, select 'Nevaya Cast' on the TV main menu. FOr additional assistance please dial '0' for Guest Services.
Bathroom Functions
How do I operate the lights in the bathroom?
To set desired mood lighting, utilize dimmer switches adjacent to the on/off switches on the wall.
How do I operate the shower?
- Top handle: turns on the shower head water flow
- Bottom handle: increase/decrease temperature. Turn left to increase temperature (max 100 degrees Fahrenheit). To increase temperature past 100 degrees, press and hold the chrome button and continue turning left.
How do I operate the toilet?
To flush, when facing the toilet, press the button located on the upper back left side of the toilet.