Frequently Asked Questions
Hotel Policies
What time is check-in at Hotel AKA NoMad? Is early check-in possible?
Check-in at Hotel AKA NoMad is at 3 p.m. Early check-in is based on availability.
What time is checkout at Hotel AKA NoMad? Is late checkout possible?
Checkout at Hotel AKA NoMad is at 11 a.m. Late checkout is possible based on availability.
Is there an age minimum for check-in?
The minimum age for check-in at Hotel AKA NoMad is 21 years old.
What is Hotel AKA NoMad’s cancellation policy?
Our cancellation policy varies depending on the rate type that is booked. Please refer to the details of each individual rate for a breakdown of its cancellation policy.
Are pets welcome at Hotel AKA NoMad? Is there a fee?
Pets are always welcome at Hotel AKA NoMad. The fee is $200 non-refundable, per suite or room. There is a dog park at nearby Madison Square Park, only a short walk away. Maximum of 2 pets per room and each pet can weigh a maximum of 50lbs.
Is smoking allowed at Hotel AKA NoMad?
Smoking is strictly prohibited at Hotel AKA NoMad, including common spaces, terraces and guestrooms. A fine of up to $5,000 will be applied.
How much is the Destination Fee and what does it include?
$35 + tax per night, includes:
- Two bottles of water per stay
- In-room Nespresso machine
- Complimentary Wi-Fi
- Access to amenity spaces including Technogym fitness center and library lounge with outdoor cinema
- Guest activities based on availability and seasonality
Facilities and Services
Does Hotel AKA NoMad offer parking?
Property valet parking is available 24/7 starting at $70 per day. An additional charge is applied for oversized vehicles. Please contact Hotel AKA NoMad with any questions.
Is public transportation accessible from Hotel AKA NoMad?
There are many public transportation options near Hotel AKA NoMad. Amtrak, Long Island Rail Road, New Jersey Transit, and Metro North are within half a mile at Penn Station or Grand Central Terminal. MTA subway stops for the 6 train are within two blocks and the B, D, F, M, N, Q, R, and W trains are within walking distance.
Is Hotel AKA NoMad ADA accessible? What accessible features are offered at Hotel AKA NoMad?
We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our ADA accommodations on our accessibility page.
Can I receive mail and packages at Hotel AKA NoMad?
We gladly accept mail and packages on your behalf. Please speak to the front desk for more information.
Does Hotel AKA NoMad offer microwaves and mini refrigerators?
Microwaves are not offered in guest rooms. However, our Premium NoMad suites offer speed convection ovens. Hotel staff can arrange for guest food to be microwaved. All guest rooms and suites include a mini refrigerator drawer, located inside the wet bar or mini bar.
Does Hotel AKA NoMad offer space to do work?
Hotel AKA NoMad offers guests comfortable seating and tables on our mezzanine level to do work or business, featuring complimentary Wi-Fi.