Frequently Asked Questions
Facilities and Services
Does Hotel AKA NoMad offer parking?
Property valet parking is available 24/7 starting at $70 per day. An additional charge is applied for oversized vehicles. Please contact Hotel AKA NoMad with any questions.
Is public transportation accessible from Hotel AKA NoMad?
There are many public transportation options near Hotel AKA NoMad. Amtrak, Long Island Rail Road, New Jersey Transit, and Metro North are within half a mile at Penn Station or Grand Central Terminal. MTA subway stops for the 6 train are within two blocks and the B, D, F, M, N, Q, R, and W trains are within walking distance.
Is Hotel AKA NoMad ADA accessible? What accessible features are offered at Hotel AKA NoMad?
We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our ADA accommodations on our accessibility page.
Can I receive mail and packages at Hotel AKA NoMad?
We gladly accept mail and packages on your behalf. Please speak to the front desk for more information.
Does Hotel AKA NoMad offer microwaves and mini refrigerators?
Microwaves are not offered in guest rooms. However, our Premium NoMad suites offer speed convection ovens. All guest rooms and suites include a mini refrigerator drawer, located inside the wet bar or mini bar.
Does Hotel AKA NoMad offer meeting and workspace?
Hotel AKA NoMad offers attractive options to host your next group or business meeting. Our state-of-the-art executive conference room is thoughtfully designed for productive client meetings, executive presentations, and offsite trainings. You’ll find the latest in audio and visual equipment, complimentary high-speed internet, comfortable seating for up to 10 people, and windows overlooking 31st Street.
We have also exclusively partnered with Blender Workspace to help bring your large meetings and conferences to life. Host your accommodations at Hotel AKA NoMad and meet directly next door at 31st and Madison Avenue. Their uniquely designed spaces feature flexible configurations that can accommodate up to 200 people, whether it’s a full-day conference, company retreat, or product launch. Click here to learn more about our Corporate & Group offerings.
For a quiet space to take calls and one-on-one meetings, Hotel AKA NoMad offers comfortable seating and tables on our mezzanine level to do work or business, featuring complimentary Wi-Fi.
To reserve or inquire, please email [email protected].
Does Hotel AKA Nomad host groups? What kind of accommodations and services does the hotel offer?
Hotel AKA NoMad offers exclusive group rates for your next social or business gathering. Our 178 guestrooms including 15 suites, several with terraces and separate living areas, provide a tranquil respite after a busy day in the city. Hotel AKA NoMad is centrally located with convenient access to the Jacob Javits Center, Madison Square Garden, the Empire State Building, Grand Central Station, Gotham Hall, Neuehouse, and Moynihan Train Hall.
Click here to learn more about our Corporate & Group offerings, or email [email protected] to inquire.
Hotel Policies
What time is check-in at Hotel AKA NoMad? Is early check-in possible?
Check-in at Hotel AKA NoMad is at 3 p.m. Early check-in is based on availability.
What time is checkout at Hotel AKA NoMad? Is late checkout possible?
Checkout at Hotel AKA NoMad is at 11 a.m. Late checkout is possible based on availability.
Is there an age minimum for check-in?
The minimum age for check-in at Hotel AKA NoMad is 21 years old. Anyone under the age must be accompanied by an adult.
What is Hotel AKA NoMad’s cancellation policy?
Our cancellation policy varies depending on the rate type that is booked. Please refer to the details of each individual rate for a breakdown of its cancellation policy.
Are pets welcome at Hotel AKA NoMad? Is there a fee?
Pets are always welcome at Hotel AKA NoMad. The fee is $200 non-refundable, per suite or room. There is a dog park at nearby Madison Square Park, only a short walk away. Maximum of 2 pets per room and each pet can weigh a maximum of 50lbs.
Is smoking allowed at Hotel AKA NoMad?
Smoking is strictly prohibited at Hotel AKA NoMad, including common spaces, terraces and guestrooms. A fine of up to $5,000 will be applied.
How much is the Destination Fee and what does it include?
$40 + tax per night, includes:
- Two boxed waters per stay
- In-room Nespresso machine with selection of coffees and teas
- Complimentary Wi-Fi
- Access to amenity spaces including personal Technogym fitness room and lounge with seasonal outdoor terrace
- Guest activities based on availability and seasonality