Frequently Asked Questions
What time is check-in at AKA Times Square? Is early check-in possible?
Check-in time at AKA Times Square is at 3:00PM. Early check-in is based upon availability. We recommend reserving the night before to guarantee and early check-in.
What time is checkout at AKA Times Square? Is late checkout possible?
Check out time at AKA Times Square is at 11:00AM. Late check out is based upon availability. If available, there is a 1/2 day fee between 12-1PM. There is a full date rate fee past 1PM.
Is there an age minimum for check-in?
The minimum age for check-in at AKA Times Square is 21.
What is AKA Times Square's cancellation policy?
There is no charge for flexible reservations if cancelled within the cancellation period, either 72 hours or 7 days prior. Please refer to your flexible cancellation policy. A fee applies for non refundable reservation.
Are pets welcome at AKA Times Square? Is there a fee? What facilities and services are available for pets?
Pets are always welcome at AKA Times Square. The fee is $500 + tax.
Is smoking allowed at AKA Times Square?
Smoking is not allowed in the building.
How much is the Destination Fee and what does it include?
AKA Times Square's destination fee is $35 per night, plus tax, and includes:
- Complimentary Wi-Fi
- Two (2) bottles of water per stay
- Complimentary local phone calls
- Complimentary access to a.fitness center, a.13 lounge with outdoor terrace (seasonal activities included)
- Complimentary morning coffee, selection of teas and pastries at a.13 lounge
How does AKA Times Square ensure compliance with NYC's new short-term rental regulations?
In the wake of recent regulatory shifts in New York City's short-term rental market, discerning travelers are seeking compliant, luxurious, and reliable accommodation alternatives. AKA Times Square not only fully adheres to new legal guidelines but provides an elevated ‘home away from home’ experience with personalized service, thoughtful amenities, and sophisticated touches. As the leading provider of luxury furnished accommodations available by the week or month, AKA has garnered global recognition that distinguishes our hotel residences as the premier choice in New York City's ever-evolving rental landscape.
Facilities & Services
Does AKA Times Square offer parking?
AKA Times Square does not offer onsite parking but we are affiliated with a parking garage nearby, City Parking, that offer discounted rates. A sedan is $45 p/day. An SUV is $55 p/day. There are no in/out privileges.
Does AKA Times Square offer dining options?
Every morning, join us on a.13 for complimentary coffee, tea and light bites daily.
Located adjacent to our lobby, you'll find two of New York City's top-rated restaurants. Enjoy breakfast, lunch and dinner at Café Un Deux Trois, Times Square's own French brasserie that has been a neighborhood staple since 1977 for Broadway fans and actors alike.
Just next door you'll also find Hunt & Fish Club, offering a selection of fine steaks, seafood and spirits in an elegant setting reminiscent of 1960s New York. On select evenings, the restaurant features live performances from some of Broadway's most acclaimed singers.
Our Resident Services team would be delighted to make reservations for you upon your arrival.
Is public transportation accessible from AKA Times Square?
There are many public transportation options near AKA Times Square, including the 42nd Street train station lines such as the B, D, F, M, R, N, Q, 1, 2, 3
Is AKA Times Square ADA accessible? What accessible features are offered at AKA Times Square?
We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our Accessibility Page.
Are children welcome at AKA Times Square? What facilities and services are available for children?
Children are always welcome at AKA Times Square.
Can I receive mail and packages at AKA Times Square?
We gladly accept mail and packages on your behalf. Please speak to the concierge for more information.